About Us – 299bet Malaysia's Trusted Betting Platform

Our Origins

A Platform Born in Malaysia

299bet was founded in Kuala Lumpur by a team of experienced iGaming professionals and local entrepreneurs who had grown frustrated with platforms that did not cater to Malaysian needs. The login screens were in foreign currencies. Customer support was unavailable during prime match-night hours. Withdrawals went through convoluted processes that took days.

We decided to build something better — a platform where you could deposit using Touch'n Go eWallet before the Liga Super Malaysia kickoff, place your bets in Malaysian Ringgit without any conversion, and have your winings back in your pocket the same evening. That vision became 299bet.

Today, 299bet serves players across every major Malaysian city and is one of the most recognised online betting destinations in the country. We remain privately operated, independent, and wholly focused on the Malaysian market.

"We never wanted to be just another offshore casino. We wanted to be Malaysia's casino — one that feels local, plays fair, and pays out fast."

2017

Year Founded

Headquartered in Malaysia

Mission & Values

What Drives Us Every Day

Our mission at 299bet is straightforward: deliver a safe, fair, and genuinely enjoyable betting experience to every Malaysian player who choses us. These six values are not just words on a page — they guide every product decision, every hire, and every customer interaction.

Trust & Transparency

We publish our terms in plain English, process withdrawals at stated timelines, and never apply hidden rules. If something changes, we communicate it clearly to our members before it takes effect.

Player First

Every feature on the platform — from the mobile layout to the bonus structure — is designed around the needs of Malaysian players, not the convenience of the house. Your experience matters above everything else.

Security Without Compromise

We deploy 256-bit SSL encryption, real-time fraud monitoring, and mandatory KYC verification to protect every account on the platform. Your funds and personal data are guarded at all times.

Fair Play Always

Our games use certified random number generators (RNG), and our sports odds are generated algorithmically without human manipulation. We operate on the principle that every player deserves a fair shot.

Responsible Gambling

299bet provides deposit limits, cooling-off periods, and self-exclusion tools to every member. We take problem gambling seriously and actively promote responsible play in everything we do. For players aged 21 and above only.

Speed & Reliability

From our 99.9% uptime infrastructure to sub-5-minute withdrawals, we understand that speed is not a luxury in online betting — it is a baseline expectation. We engineer for it accordingly.

Our Journey

Seven Years of Growth in Malaysia

From a small team in Kuala Lumpur to a platform serving players nationwide — here is how 299bet grew into the platform it is today.

2017

Platform Launch

299bet goes live with a focused sports betting product and support for Maybank and CIMB online banking transfers. First1,000 members register within the opening month, predominantly from Kuala Lumpur and Selangor.

2018

Live Casino Expansion

We introduce our first live dealer tables — Baccarat, Blackjack, and Roulette — streamed around the clock. Member count crosses 50,000. DuitNow integration is added ahead of Malaysia's national rollout.

2019

eWallet Payments Go Live

Touch 'n Go eWallet and Boost are integrated, making 299bet one of the first Malaysian platforms to support major local eWalets. Average withdrawal processing time drops to under 8 minutes.

2021

Mobile-First Redesign

A full platform overhaul delivers a mobile-optimised interface. Over 70% of our players are now on smartphones. The game library expands to 2,000+ titles including fishing games and crash betting.

2023

VIP Programme & Crypto Launch

The tiered Jade Loyalty Programme launches with Bronze, Silver, Gold, and VIP tiers. USDT and BTC deposits are introduced. The platform surpasses 400,000 registered members.

2024 – Present

Half a Million Members & Growing

299bet crosses 500,000 registered members. Sports betting expands to cover Liga Super Malaysia comprehensively, alongside UFC, NBA, and international football. Monthly payouts exceed RM8million.

Our Commitment

What Malaysian Players Can Always Expect from 299bet

Full MYR Support

Every transaction — deposits, bets, and withdrawals — runs in Malaysian Ringgit with no hidden conversion fees.

Local Support Hours

Live chat from 10am to 2am MYT daily, staffed by agents who understand the Malaysian betting experience.

Local Payment Methods

Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and all major Malaysian bank accounts are supported natively.

Malaysian Sports Focus

In-depth coverage of Liga Super Malaysia, EPL, and UFC — not just generic international markets with limited local relevance.

The Team

The People Behind 299bet

Our leadership team brings together decades of combined experience in iGaming technology, financial compliance, and the Malaysian digital consumer market.

Daniel Lim

Chief Executive Officer

15 years in Malaysian fintech and digital gaming. Previously headed product at a leading Southeast Asian payment gateway before co-founding 299bet in 2017.

Priya Nair

Chief Operations Officer

Oversees day-to-day platform operations, customer support excellence, and payment processing. Based in KL, Priya has an operations background spanning online retail and gaming.

Marcus Tan

Chief Technology Officer

Leads the engineering team responsible for platform reliability, security infrastructure, and mobile performance. Architected 299bet's 99.9% uptime system from the ground up.

Sarah Wong

Head of Compliance

Manages KYC processes, responsible gambling programmes, and regulatory alignment. Sarah ensures299bet operates with integrity and maintains the highest standards of player protection.

About 299bet — Built for Malaysian Players, by People Who Care